Pioneering Breakthroughs

The Stanley Black & Decker supplier day case study showcases the company’s strategic initiative to enhance relationships with its suppliers by positioning itself as the “Customer of Choice.” 

Through a meticulously organised virtual event, the company engaged 480 attendees from 26 countries, including 160 suppliers, to share strategic updates and innovation stories, focusing on new ways of working. 

The event led to significant improvements in supplier satisfaction, with 83% feeling more connected to the company’s vision and strategy, 81% satisfied with their relationship with Stanley Black & Decker, and 78% gaining a clear understanding of strategic collaboration opportunities. This case study exemplifies the impact of fostering strong supplier relationships on innovation and growth.